At bjlive, your privacy is not an afterthought. This policy explains exactly what data we collect, why we collect it, how we use it, and what rights you have over your own information.
Privacy at a Glance
These are the core privacy commitments bjlive makes to every player. The full policy is detailed below.
Every piece of data you send to bjlive — from your login credentials to your payment details — is encrypted using 256-bit SSL. This is the same standard used by banks and financial institutions worldwide. Your data is never transmitted in plain text.
bjlive does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information is used only to operate your account, process transactions, and improve the bjlive platform experience.
bjlive only collects the data that is genuinely necessary to run your account and comply with legal requirements. We do not collect data for the sake of it. If we don't need it, we don't ask for it.
All personal data held by bjlive is stored on secure, access-controlled servers. Access to your data is restricted to authorised personnel only, and all internal access is logged and monitored. Your data is never stored on unsecured systems.
You have the right to access, correct, and delete your personal data held by bjlive. You can also request a copy of your data at any time. bjlive will respond to all data requests within a reasonable timeframe and without unnecessary delay.
In the unlikely event of a data breach that affects your personal information, bjlive will notify you promptly and take immediate steps to contain the breach and protect your data. We do not hide security incidents from our players.
Welcome to the bjlive Privacy Policy. bjlive is committed to protecting the personal data of every player who uses the platform. This Privacy Policy explains how bjlive collects, uses, stores, and protects your personal information when you access the bjlive website at bjlive.vip, use the bjlive mobile application, or interact with any bjlive service.
By registering an account on bjlive, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described here. If you do not agree with this policy, please do not use the bjlive platform.
Who controls your data? bjlive is the data controller for all personal information collected through the bjlive platform. If you have any questions about how your data is handled, you can contact the bjlive data team at [email protected].
This policy applies to all players using bjlive, regardless of the device or method used to access the platform. It covers data collected through the website, the mobile app, live chat, email, and any other channel through which you interact with bjlive. We encourage you to read this policy in full so you understand exactly how your information is handled.
bjlive collects personal data in two ways: information you provide directly, and information collected automatically when you use the platform. We only collect data that is necessary for the purposes described in this Privacy Policy.
When you register an account, make a deposit, request a withdrawal, or contact bjlive support, you provide us with personal information. This includes the following categories of data.
| Data Type | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Registration and verification |
| Contact Data | Mobile number, email address | Registration |
| Financial Data | bKash / Nagad / Rocket number, transaction history | Deposits and withdrawals |
| Verification Data | NID scan, selfie photo, proof of address | KYC verification |
| Communications Data | Support chat logs, email correspondence | When you contact support |
When you use the bjlive platform, certain technical data is collected automatically. This data helps bjlive maintain platform security, detect fraud, and improve the user experience.
bjlive uses your personal data only for legitimate purposes directly related to operating the platform and providing you with a safe, fair gaming experience. We do not use your data for purposes beyond those described here without your explicit consent.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account registration and management | Identity, contact data | Contract performance |
| Processing deposits and withdrawals | Financial data, identity data | Contract performance |
| Identity and age verification (KYC) | Verification data, identity data | Legal obligation |
| Fraud detection and prevention | Technical data, financial data | Legitimate interest |
| Customer support | Communications data, account data | Contract performance |
| Platform improvement and analytics | Technical data, game session data | Legitimate interest |
| Responsible gaming monitoring | Game session data, financial data | Legal obligation |
| Promotional communications (opt-in only) | Contact data | Consent |
Marketing communications: bjlive will only send you promotional messages if you have opted in to receive them. You can withdraw your consent at any time by contacting support or updating your notification preferences in your account settings.
bjlive uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the platform is used. A cookie is a small text file stored on your device when you visit a website. Cookies do not contain your personal information directly, but they can be used to identify your browser or device.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential Cookies | Keep you logged in, maintain your session, enable core platform functions | No — required for the platform to work |
| Preference Cookies | Remember your language, display settings, and other preferences | Yes |
| Analytics Cookies | Collect anonymised data about how players use the platform to help us improve it | Yes |
| Security Cookies | Detect and prevent fraudulent activity and unauthorised access | No — required for platform security |
You can manage cookie preferences through your browser settings. Please note that disabling non-essential cookies will not affect your ability to use the core bjlive platform, but some features may not function as intended.
bjlive retains your personal data for as long as your account is active and for a period after account closure as required by applicable law and our internal data retention policy. We do not keep your data longer than necessary.
Account data and transaction records are typically retained for a minimum of five years after account closure to comply with anti-money laundering regulations and financial record-keeping requirements. After this period, your data is securely deleted or anonymised.
After account closure: When you close your bjlive account, your active profile is deactivated immediately. However, certain records — including transaction history and identity verification documents — are retained for the legally required period before being permanently deleted.
bjlive takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or disclosure. These measures are reviewed and updated regularly to keep pace with evolving security threats.
Your role in security: While bjlive takes every reasonable step to protect your data, you also play an important part. Use a strong, unique password for your bjlive account, enable two-factor authentication, and never share your login details with anyone.
As a bjlive player, you have a number of rights over your personal data. bjlive is committed to honouring these rights and will respond to all valid requests promptly. To exercise any of these rights, contact the bjlive support team at [email protected].
You can request a copy of all personal data bjlive holds about you at any time. We will provide this within a reasonable timeframe.
If any of your personal data held by bjlive is inaccurate or incomplete, you have the right to request that it be corrected.
You can request that bjlive delete your personal data, subject to legal retention requirements. Requests will be assessed on a case-by-case basis.
You can ask bjlive to restrict the processing of your data in certain circumstances, for example while a dispute is being resolved.
You can request a copy of your data in a structured, machine-readable format so you can transfer it to another service if you wish.
You can object to bjlive processing your data for certain purposes, including direct marketing. We will stop processing immediately upon a valid objection.
bjlive is strictly an adult platform. The bjlive service is not directed at, and is not intended for use by, anyone under the age of 18. bjlive does not knowingly collect personal data from anyone under 18 years of age.
If bjlive becomes aware that personal data has been collected from a person under the age of 18, that account will be immediately suspended and the data will be deleted. If you believe that a minor has registered an account on bjlive, please contact us at [email protected] immediately.
Age verification: bjlive may request proof of age at any time. Accounts that cannot provide satisfactory age verification will be suspended until verification is complete. This is a firm policy with no exceptions.
bjlive may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make significant changes, we will notify you via email or an in-platform notification. The updated policy will be published on this page with a revised "Last Updated" date.
We encourage you to review this Privacy Policy periodically. Continued use of the bjlive platform after an updated policy has been published constitutes your acceptance of the changes. If you do not agree with an update, you should stop using the platform and contact support to close your account.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how bjlive handles your personal information, please get in touch with the bjlive support team. We take all privacy enquiries seriously and will respond as quickly as possible.
Email: [email protected]
Live Chat: Available 24/7 directly within the bjlive platform
Response Time: Privacy requests are typically handled within 72 hours
For concerns related to responsible gaming or account self-exclusion, please visit the Responsible Gaming page. For full platform rules, see our Terms and Conditions.